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FAQs

We mainly carry LG appliances, but we do carry Samsung. We are also the primary distributor of TopAir Range hood. We get our items directly from the LG outlet.

We specialize in the sale of open-box returns scratch & dent from stores such Home Depot and Lowes.

(Both Home Depot and Lowes have a 48 hours return policy and regardless of reasons for the returns, these include wrong size & color purchase, impulsively buying, etc. Some of these products may have dents or scratches on the surface. ) Therefore, we are able to lower our prices and provide additional discounts on top of the current sale price.

All of our appliances have been tested and in good working condition. Cosmetic defects such as scratches/dents will not affect the performance of the appliances. Our products are 100% functional with 12months of Warranty

Yes. All of our appliances come with warranty protection for your peace of mind.

Every appliance includes 1 year of free warranty coverage, plus an additional 5 years of extended protection through On Point, providing up to 6 years of total coverage.

Our protection includes manufacturer warranty support and extended service coverage with no deductible fees, helping protect your appliance investment from unexpected repair costs.

For the first 7 days after purchase, our local store team provides direct support, including installation assistance and help with any initial appliance concerns.

Quality appliances, trusted warranty protection, and local support you can count on.

On Point Protection provides extended protection for your appliance after the manufacturer warranty period.

With On Point coverage, customers receive reliable repair support designed to help protect their appliance investment and reduce unexpected repair costs.

On Point Protection Includes:

✅ Extended Repair Coverage
Protection for covered mechanical and electrical failures after the manufacturer warranty period.

✅ Professional Repair Service
Access to qualified technicians for covered appliance repairs.

✅ Parts & Labor Coverage
Covered repairs may include necessary parts and labor expenses.

✅ No Deductible Fees
Enjoy protection without unexpected out-of-pocket service fees.

✅ Long-Term Appliance Protection
Combined with manufacturer warranty coverage, your appliance can receive protection for up to 6 years.

1. Delivery fees are calculated based on your delivery address and distance from our store.
Please contact our store for an accurate delivery quote.

2. Available in-stock appliances can be picked up the same day.

3.Installation fees vary depending on the appliance type and installation requirements.
Please contact our store for detailed pricing.

4.All appliances include 1 year of free warranty protection for your peace of mind.

5.Protect your appliance with extended coverage through On Point Protection, with up to 6 years of total protection available.

1. We are selling scratch and dent appliances.They are the 48-hour returns from major department store. LG outlet distributes directly to us. So it is NOT in a sense of ” Brand New”

2. Each appliance is sold AS-IS and WITHOUT the Manufacturer Warranty.

3. All sales are final! All Scratch and Dent Appliances  will have various cosmetic scratches and dents.  (Scratches and dents do not render an item to not be in working condition)

1. Within 48 hours of Delivery, if the product is not working, customer can exchange it for another unit or return it. After 48 hours, returns are not accepted.

2. It has a 30% Restocking Fee for returns. Customers are responsible for getting the right specifications of appliance(s), like size, gas or electric and etc for their purchases.

 (If needed, we’re able to pickup with a additional fee)

3. Physical damage or instillation damages on the unit caused by customers cannot be returned.

For Pickup Customers, if the product is not working, customers are responsible to return the unit back to the store inorder to get a refund or exchange.

 (If needed, we’re able pickup with a additional fee)